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What our clients are saying...

Your feedback means a lot to us. Thank you to each and every client for your support and generous feedback over the years. We truly appreciate you!

Judy Errington
Judy Errington
4 September 2023
A very very happy customer of Euro Fireplaces. Got amazing service and help right from the start … after being ripped off by another fireplace installer. The Modena stove and exposed flue is amazing for large areas and open trusses. I have hardly used it to its full capacity and has kept my new home very warm during the icy cold winter we are having. Thank you Neil especially for all your help.
Ian Martin
Ian Martin
5 July 2023
Martin and his team, namely Ian and Eddie provided an outstanding service all round. Ian and Eddie arrive punctualy at 08h00 and installed fireplace after removing old existing one. They were careful no to harm any floor/roof etc. Cleaned up comprehensively. Ian provided valuable advise around usage and care of the fireplace. Look forward to the use of the fireplace. Thank you
Shaun Murphy
Shaun Murphy
1 July 2023
This was really amazing. They where so quick.
Russell Harrod
Russell Harrod
23 June 2023
Great service. Friendly staff. Good value for ????.
jurgen neubert
jurgen neubert
24 May 2023
excellent service, friendly and helpful staff, quality products at very good price.......highly recommended
meg fargher
meg fargher
10 May 2023
Outstanding service, installation and product. So quick and professional. Thank you.
Frankie Loftus
Frankie Loftus
19 April 2023
Euro Fireplaces had the best client service and installation. I love my fireplace and would highly recommend Neill and his team.
Kit Vaughan
Kit Vaughan
1 April 2023
After we had received the quote back in October 2022, Neil was very patient, waiting for our builder to finish installing our new roof before we scheduled the installation of our new wood stove in the last week of March 2023. Then Ian and his assistant came in a few days ago and installed our new stove. They were efficient, friendly and a pleasure to deal with. Neil also came around to meet with us on site and check that the installation was completed in a professional manner. It will probably be a month or two before we decide to use our stove for the first time. We can't wait for it to get cold enough!

5 Star ratings from our clients…

Amazing service! This was the best and most painless home improvement experience we’ve had by far. Neil is knowledgeable, friendly, fast and fair. His installation team are chips off his block. It was definitely worth the trip from Gansbaai to Somerset West, to find him. I would happily recommend these guys to all my neighbours, friends, family and you! You won’t be sorry. Love my new fireplace!

Rachel Bosch, Gansbaai

I have been working on a building project for the last 8 months and when you find a company in this industry that excels in professionalism, they deserve a big shout out…because not many exist! Thank you for delivering both excellent service and a quality product, such a pleasure to deal with.

Catherine Boome, Elgin

Thank you Neil and Michael! You guys did an awesome job, we are very happy with our fireplaces. You are an absolute pleasure to deal with (I wish all business people were similar). We will recommend you and your service wherever and whenever we get the opportunity.

Pieter Nel, Durbanville

Neil, Michael & Joseph are a friendly, efficient and competent team that provided us with 5 star service at an affordable price. We have no hesitation in recommending them as 1st class fireplace suppliers.

Angelo & Jane Stipinovich, Somerset West

Thank you for such a great product. It has been the first winter (in 18 years) in our home that we were able to enjoy. At times we were able to enjoy the warmth of up to 25 degrees in the living room and about 20 degrees in the rest of the house. The previous Gas Heater (Rinnai convection gas heater) could not even come close.

C G, Wadeville

We would like to thank Neil for the assistance he gave us in choosing a fireplace for our home. His advice and knowledge were great. We would recommend anyone wishing to buy a fireplace to contact Neil.

Marjorie Wienand Nell, Cape Town

I would just like to take the time to express my sincere appreciation for your excellent service and customer care. How well you took care and went out of your way to accommodate me. You have one very happy customer.

E P, Vereeniging

Thank you for your excellent service and friendliness. We will recommend you wherever we go!

Yvette van der Schyff, Big Bay

I would like to express my heartfelt appreciation for all the assistance and patience you have given me. Thank you, the fireplace has been delivered. It has been an absolute pleasure dealing with both of you and I would not hesitate to recommend you to anyone. Much success for you going forward.

M R, Bryanston

Thank you for your friendly and professional service. Michael did an awesome job with the installation. We already made our first fire!

Hennie Badenhorst, Somerset West

What a wonderful experience!  Neil and I concluded everything over the phone, he also saved me from purchasing a new chimney and had the installer remove my old fireplace, fit an extra 1m insulated piece, the Modena Fireplace, lit the fire and left. They arrived when they said they would… This was EXCEPTIONAL service.

Mike Thorne, Cape Town

The fireplace was delivered safe and sound and I am extremely satisfied. With the fireplace, and the service. And so were all my friends and hopefully you will receive more orders soon. Thank you once again for the excellent service. This is much appreciated.

L D, Alberton

Thanks Neil for great service and advice when buying a fireplace. Got mine burning last night and what a pleasure it was, would definitely recommend anybody who is in the market, thanks for all round quality!

Anton Oosthuizen, Piketberg

We received the stove on Friday afternoon and I proceeded with the installation on Saturday. We lit the fire late Saturday afternoon, and after following your instructions, spent a cozy Saturday evening watching the fire. It has made a wonderful difference to our home, and my wife is very happy. Thank you for your excellent service.

J H, Benoni

So rare to find such a professional outfit. An absolute pleasure to deal with from start to finish. Thanks to Neil, Michael and the team for the great product and service.

Martin Fairhurst, Cape Town

Highly recommended! Honest, reliable and affordable. Great service! Thanks Neil.

Johannes van der Merwe, Cape Town

The goods were correctly received as specified and all is in order. Thanks so much for your efficiency and professionalism, it was a pleasure doing business with you.

G L, KZN

We are very happy with our new fireplace! Superb service and knowledgeable advice!

Enid Nieuwoudt, Cape Town

A huge thank you. Really appreciate your super-fast and efficient service…. Truly impressed.

V F, Cape Town

Started with a call for advice, getting a quote and then accepted a quote from another company. They could not deliver so called Neil again, accepted his quote and two days later we enjoying our new Talon Fireplace! Thank you for the excellent service and advice, will definitely recommend your services!

Alan Meyer, Pinelands